Posts Tagged ‘brand’

postheadericon BBB Rankings

We’ve all seen the logo of the Better Business Bureau on some of our favorite sites.  They are the ones who will rate a compnay based on how well their service is and how they treat their customers.  Suffice it to say that some of the best companies we know are ranked highly by the BBB, and it shows on their website.

Some of ActiveNation’s clients, including Virginia Green Lawn Care and Party Perfect, have been ranked with an A+ ranking and are therefore entitled and encouraged to place the self-updating logo from the BBB on their website.  This logo serves a multi-faceted purpose in terms of website marketing, and it is important to look at the various values of using it.

From a purely customer-friendly point of view, the BBB is a well known and respected organization and their ranking system is trusted by many.  Just seeing that a business has an A+ ranking is a good enough reason for many potential clients to give that company a call.

However, it also serves an SEO purpose, in that by listing your website with the BBB creates an inward link to your website while the logo on your webpage will actually link to your company’s profile on the BBB’s own website.  That means that when someone goes through the BBB, they find you.  When they go through a search engine, they find you.  When they click the BBB link on your webpage, they find you again.

There are a variety of organizations that are similar to the BBB, but this goes to show the benefits of being a member of any one of them.

postheadericon Top 5 Facebook Brand Designs

…At least according to me! I stumbled upon tons and tons of Facebook fan page designs for some of the most recognized and creative brands of our time. Check them out below and let us know if there are any that you like as well or any that you want us to know about!

Red Bull

Smashing Magazine

Inspired Magazine



Pretty cool huh?Have you guys run across any enticing brand pages on Facebook? Do share!

postheadericon Emotionally Attached?

How do you define loyalty? My definition relates to the emotional attachment of some source that you feel obligated to or are passionate about that makes a person want to support it and nothing else like it. With brand-consumer relationships, it’s no different. But can a person really become emotionally attached to a brand enough to make them not want to go anywhere else for the same service? Absolutely. But how and why does a consumer become emotionally attached to a brand?

Businesses have come to the realization that it’s not just about attaining new clients and consumers [which by the way can be more expensive] but it’s also just as significant, if not more, to maintain their current customers. Retaining your current customers is rewarding considering you know they will come back to your brand for products and services and no one else, or as I like to call it; loyalty. Not to mention these loyal consumers will be more than happy to spread the word about how great your company is and possibly recruit new customers for you. Also, they’ll usually be first in line to try new products and deals your company offers and competitors’ marketing tactics more than likely won’t work on them. Consumers have made their choice and they’re sticking to it.

Generally consumers are attracted to a brand that not only obviously offers quality products and services but a brand that is also honest and genuinely cares about their customers. When you gain a customer’s trust you seal the deal for possibly a lifetime.

According to the New Media Metrics’ first annual Leap Index above, which ranked emotional attachment of consumers to brands in numerous categories, Apple products like the iPod and iPhone topped the list as consumer favorites.

So I want to know….what brands are you attached to?

postheadericon 2011 Internet Marketing Trend Watch

So the year is already almost over, and whew, how fast it came and went right? At the end of the year it’s only natural for people to become motivated and inspired to do things differently in the New Year that’s vastly approaching, and that even includes business marketing strategies. 2011 seems pretty promising with new digital marketing trends for brands to adopt in an effort to increase their performance and of course ultimately their ROI. Why don’t we just take a peek into some of the predicted trends that could possibly take over and maybe even change the way we use the internet to advertise, sell, and purchase?

  • The whole “engaging with your customers” revolution has begun, and I love that this is going to be more sought after by businesses. I’ve always been able to appreciate a company who actually shows interest in their customers and don’t just only see dollar signs. You can expect to see companies reaching out to consumers whether it is through social media, follow up phone calls and cards. When it comes down to it, it really does make a difference on whether your customer will remain loyal to your company or not. Often times consumers can become emotionally attached to a brand, and as we’ve mentioned before customers look for [other than the product and service quality] reliability and honesty when choosing a business to represent their needs.
  • Expect to also see an increase in mobile device use for advertising, email marketing, purchasing and many other web marketing tactics. We’ve already seen a glimpse into the evolution of the mobile phone with their apps for everything you can think of, but with accessibility to the World Wide Web and social media through your device, it’s only made it somewhat easier for companies to come up with new and innovative ways to market their target audiences on the go. This is not only smart but convenient.
  • Micro-blogging and blogging isn’t dead yet especially with sites like Facebook and Twitter who will continue to rule over every other social site, I’m sure. I think we can confirm now more than ever that social media isn’t going anywhere, so I’m expecting to see more social platforms develop and groundbreaking enhancements for how we use these social networks and how effective they can be from a business perspective. I do hope to see more companies [especially smaller ones] to join the social media world that already haven’t. These sources are not only outlets that will help company heads the opportunity to interact and engage with their customers but it’s also a creative outlet for businesses to win over consumers and promote their brand’s identity through their own management.
  • Search engines like Google, Yahoo and Bing will only continue to take over the web with new search improvements to make our search life more convenient and beneficial. In a constant battle to top each other and win over users, we can expect some changes that will probably merge with social media so that web users will eventually only need to go to one site to get their social fix and do some retail research all at the same time. Not to mention optimization of performance, conversion rates, and search engines with the integration of various online tools.
  • Prepare to also see a change in buying trends, consumers will research and shop online a whole lot more, especially during the holiday seasons. People are starting to realize that it’s no point in waking up at dawn just to be at a store to hopefully get the product you want. While it helps to physically be in front of that product or meet face to face with a consultant, new online approaches to these same factors have made it simpler and a lot more tempting to just sit in the comfort of your own home, on your own time and shop without long lines, traffic and to avoid stepping out in inclement weather conditions even. Just the click of a mouse will soon be able to handle everyone’s shopping desires. Imagine that!

While these are only a handful of trends, these are perhaps the heavy hitters and most important of the laundry list. It’s inevitable that there will be many digital marketing changes so it’s safe to say that we should expect more companies to jump on the bandwagon and reap the benefits of the endless opportunities the internet world has to offer for both the company and the consumer. I foresee a whole lot more convenience, creativity, and effort in the digital marketing realm. I don’t know about you, but I’m pretty excited to see what happens next!

postheadericon Keep This in Mind When Designing Your Site

When designing a memorable website there are many elements you should consider. Appearance, Navigation, Content, and overall site performance are significant components in the building process of your company website. You should consider what exactly it is you want your consumers and site visitors to take away from your site so that you know what to tell your web designer beforehand. I guess you can call it your blueprint. This will make the design process a little less complicated.

Making sure your website is user friendly is the first step in the process of designing your site. You want to make sure your website is easy to navigate by not allowing your site to be cluttered with graphics that will reduce allotted speed time. You also want to make sure that whatever content that comprises your site isn’t overbearing and is of quality. Let’s get real, a lot of visitors don’t read each and every word on a website, they skim and scan, so it’s good to not overwhelm web users with too many words and to make sure the words you do use are intriguing enough to keep them focused on your brand and no one else’s.

By having an attractive website, users will instantly receive gratification and confidence in the company they are viewing. It’s easy to become awed by an attractive website and ultimately makes you want to know more about the company and who these fabulous people are behind the meticulous design of their site. Using creative and large images are eye openers alone. Experiment with different color schemes and make sure everything looks neat and organized. If the company is honest about its design and appeal then they must be honest about their products and services, right?

Users don’t want to have pop up pages for each category of every section from a scroll bar of groups. Does that make sense? Of course not. When you visit a site, you want to be able to navigate to and through different areas of the website’s information departments without worrying about a bunch of different windows that take up your whole tab bar or multiple browsers. This can be an instant discouragement, and you don’t want that.

These are just some brief and simple components to take into consideration whether you’re designing your very own website. Either way, it’s significant to brainstorm your ideal website before putting it into action. After all, this site will represent your company and what you stand for. May as well think it through carefully and make sure your visitors are satisfied enough to visit again, and again…and again. Maybe they’ll even want to become a loyal customer. Now there’s a thought.

postheadericon Internet Marketing Shouldn’t Be Boring, Right?

When you think of internet marketing or any type of marketing you automatically think of the words tedious and boring, right? Well who says marketing should be boring? I mean the tedious aspect is pretty inevitable but that doesn’t mean it should be so blah. In fact I think the internet is what has made marketing, in general, fun especially in this new era of the digital world that is being lead by the success of social media and networking. Let’s not forget the realization that there are multiple companies out there selling the same products and are after the same objectives. You want consumers to be able to differentiate your brand from your competitors because honestly competition has become steeper thanks to the budget friendly and convenient opportunities provided by viral marketing. So how can we make internet marketing hip with these viral tools we’ve been introduced to in this generation? Well there are a few tweaks to your marketing campaign that can make it a little more appetizing to the eyes of your consumers and may spark an interest in your business rather than your competitors’.

The top reasons users venture the World Wide Web is to research, shop, network, sell products, and of course entertainment.  We all know that social media is the biggest player in the marketing game but it’s not as effective if you don’t utilize it to your benefit and the right way. When I say the right way I mean in a way that will keep your fans, potential consumers and loyal customers intrigued. We always stress quality content anytime social media is mentioned but it is pretty essential if you expect a successful online campaign.

Fun and exciting updates that will benefit your consumers and entertain them is key. After all anyone can broadcast information about their products, including your competition, so that’s why it’s significant to do it in a way that will not only provide your fans with information but will also connect to them and will also relate to them on even a personal level. By producing creative brand advertisements that pertain a message regarding something serious or entertaining that your customers can relate to is a sure win. Universal issues like economic status and natural disasters that effect masses of people show that you aren’t just trying to sell them something but that you are genuine about your message. Incorporating humor or attractive visuals are what also make ads fun and entertaining. By incorporating pictures, graphs, diagrams and videos, you’ll grab the attention of your visual learners and give them something to look forward to, other than words on a page. This works especially when it comes to blogging considering you’re not limited to a certain amount of characters like Facebook and Twitter.

Another way to make content building creative and fun is with Voice Recognition Software. Sometimes you may find yourself with writers block and staring at your blank document without an idea as to how you will get the right words on the page. Sometimes it’s easier to talk about something than it is to write it. With Voice Recognition Software you can record your ideas by simply talking about them, it’s a conversational tone which can be more effective when it comes to connecting with your audience. Not to mention it’s a much faster way to spew out content for your post. An hour or two of blog posting can be condensed down to 20 minutes just like that!

You can also try video blogging, also known as vlogging. This gives your viewers a sense of security when they can put a face to the brand; it also reaches them on a personal level and can be fun for whoever is doing the vlogging since you’re connecting with your audience. Who doesn’t like to not just talk but show their excitement about new products and specials while convincing users to come to trust your brand over the others.  Personally, when a sales rep or anyone who is trying to sell me something is exemplifies their enthusiasm about the product through their voice and expressions it becomes contagious and more than likely will generate a sales lead.

YouTube is a prime example of vlogging and how impactful it can become. You can post videos to your company blogs and of course generate interaction from your fans. Having a great voice and knowing how to present information on video blogs is also something to keep in mind, because again you want to keep your visitors interested in your business just like with any other platform so you will need someone who is passionate and isn’t shy in order to get the message across creatively and adequately.

Providing an outlet for customer feedback is a great way to interact with your customers and make it fun for both parties.  When consumers feel like they have a voice on a certain platform that is relevant to their lifestyle they will definitely use it.  This will also give your audience something to look forward to and can be fulfilling for you, especially if you’re actually interacting with them through forums and discussion boards. Mobile marketing is becoming more and more popular as carriers are making it easier to conduct it. Before you know it you will be able to see ads throughout various features and apps on mobile devices, which is pretty cool. You will grab the attention of the recipient no matter where they are and it’s convenient for them to take advantage of your offer whether they initially needed it or if it’s because you reminded them [wink].  It’s like advertising on the go. This is probably more fun for the advertisers and more convenient for the consumers if anything.

Internet marketing and marketing overall doesn’t have to be such a “snore-fest” as long as you are taking the right approach to these new digital tools that we’ve been seeing everywhere. If there’s only one thing you remember, it’s creative content building. You can never go wrong by producing quality content that is both entertaining and informative. Research your platform options and what is relevant to what your brand stands for and that’s a good recipe for a successful internet marketing campaign.