Posts Tagged ‘Twitter’

postheadericon Tweeting Without Meaning

I read an interesting article today regarding the importance of social media in the new world of search engine optimization and website rankings.  It has been by and large confirmed that social media is quickly becoming a necessity for all companies if you want to stay at the “top of the charts,” so to speak.  So now, you have a Facebook account, a Twitter account, you probably have your own blog with WordPress or Blogger, maybe you are trying out the new Google Plus, and you have a company LinkedIn page.

What next?

You need something to write about.  Having these accounts without having any content is like fishing without a fishing pole.  You went to the lake and expected the fish to jump out of the water and into your hands, but that isn’t the way it works.  You need a pole, some bait, and you need to be in the right time and the right place.  Sometimes that means waiting with your line in the water for a long time, but if you take it out, you will never catch anything.

However, there is a difference between posting something meaningful and something pointless.  If you are only using your Facebook account to say “Check out our new Product!”, you probably won’t get many followers.  The reason is that what you are saying is boring.  I don’t mean that as an offense, but rather to remind you of what Facebook was created for.  It is for sharing stories and interesting tidbits.  It is for making you laugh, cry, or angry because of what someone else said.  It is supposed to spark emotions in the reader, and that just isn’t going to happen with words like “Check out our new Product!”

Where is the laughter?  Where are the tears?

You have to approach social media marketing the way that we have been approaching traditional marketing for the last century.  Make it interesting.  Make it memorable.  People will remember it better and come back to you more often.  Lure them in with stories of other customers.  Show them interesting pictures or funny videos of someone who has used your product or service.  Once you have baited them, reel them in.  And once you have caught them, turn their experience into the stories you use to lure in the next customers, thus creating and completing the social media marketing cycle.

This is how you use social media and be meaningful about what you post, while driving customers to you.  Hey, if you are still reading, then it obviously works, doesn’t it?

postheadericon How You Doin’ Twitter?

While Facebook is the reigning King of social media, it may need to make some room for another social network that’s gaining some momentum in the interactive race.  It’s no secret that Twitter has become an online phenomenon, I mean who doesn’t wake up first thing in the morning and check their Twitter time-line to see what they missed during their hours of slumber? It’s almost calming to know that much activity can still go on even when you’re not a part of it at that moment. It’s like the social network that never sleeps. But I digress…

Recently the Pew Research Center and the eMarketer conducted surveys and studies regarding Twitter’s current status in the digital world and have even made predictions regarding Twitter’s future. So how do you think the site did? I’ve included some of their statistics that may exhibit some astounding and surprising information about where the site currently is and where it could be in just a matter of a year.  Are we ready to turn over the crown to Twitter eventually?

One thing that can definitely be said is that Twitter is on a roll when it comes to overall earned revenue and even predicted increases in the network’s 2011 ad revenue. Just last year Twitter generated $45 million and is expected to make a huge jump by over $100 million this year.

The Pew Research Center has analyzed the typical Twitter user and their behavior when using the social site. Surprisingly despite the success Twitter has seen and will continue to see in ad spending, the percentages for the demographics that utilize the service were slimmer than I had imagined. In fact it seems that even though there are millions of people that sign up for the online social service only 8% of online adults said they do use Twitter, with 2% doing so on a typical day. The survey also exemplified that 74% of American adults are Internet users, which means that the Twitter cohort amounts to 6% of the entire adult population.

I would’ve thought those numbers would be bigger. But in due time I can only imagine how much these figures will increase within the next couple of years, especially considering the predictions being made regarding Twitter’s successful ad revenues and increasingly amount of accounts being opened each year. In fact at least 100 million accounts were opened just in the year 2010. Can you imagine by 2014 or 2015?

All we can say is stay tuned and keep a close observation on the evolution of social media. I have a feeling that these social networks will not only change the face of the internet and how we use it, but may even change the world. Imagine that.

postheadericon Just Some Inspiration For Your “Addiction”

Are we really addicted to social media? That’s a question I’ve been asking myself for a while now. I mean think about it, every morning when you wake up what is the first thing you do? Update your Twitter? Check your Facebook? All of the above? During the course of your day how often do you login to your social media pages? Once, twice, twenty times? If so, then you just might have an addiction. But not all addictions are bad right? Or is the saying “too much of a good thing can’t be that good after-all” really being truthful?

I recently came across a pretty amusing and amazing video that pokes fun at the thought of social media addiction. Maybe this video can answer some of those questions and provide some kind of clarity on the borderline of addiction and obsession.

Enjoy!

postheadericon Online Shopping Outdoes Itself This Holiday Season

Black Friday has come and gone and the holiday season is almost done all together, so many wonder exactly how well did online business perform? Statistics have rolled in answering just the question and more. It’s evident that the internet, and social media specifically, have played a major role in the way web users communicate and shop, so how much of an impact did these methods actually make on this year’s holiday season compared to last year? Apparently this year online patrons increased business revenue by 16 percent compared to last year, by opting to research and shop online as opposed to in-store. In fact according to Coremetrics online, shoppers spent more this year with the average order total at $190.80 compared to last year’s $170.19 average transaction amount. That’s a pretty nice increase! PayPal even analyzed consumer spending during Thanksgiving Day and Black Friday and analyzed another big increase of overall 27% online spending compared to 2009.

This chart exemplifies which brands had a bigger buzz on Twitter and had high performances during Black Friday. Retail stores like Walmart and Apple performed exceptionally, taking the forefront in the running for brand activity during the holiday season. Even online charitable contributions increased from 2009 by 45% according to PayPal reports.

With the results of Black Friday and Thanksgiving Day sales and purchases one can only imagine how the years to come will outdo these current numbers. Is that people are getting hip to the idea of convenience and accessibility now. There was once a time where no one even knew how and where to begin with online shopping but with the help of social media and mobile advertising people is starting to get wiser and realize that this is the beginning of a new generation of consumer behavior and interaction. So now instead of trying to survive the hustle and bustle of getting up early just to be at your favorite store before everyone else, you can sleep in, enjoy your day without the hassle. The click of a mouse on your computer or a button on your phone, retail therapy will be so much sweeter.

postheadericon 2011 Internet Marketing Trend Watch

So the year is already almost over, and whew, how fast it came and went right? At the end of the year it’s only natural for people to become motivated and inspired to do things differently in the New Year that’s vastly approaching, and that even includes business marketing strategies. 2011 seems pretty promising with new digital marketing trends for brands to adopt in an effort to increase their performance and of course ultimately their ROI. Why don’t we just take a peek into some of the predicted trends that could possibly take over and maybe even change the way we use the internet to advertise, sell, and purchase?

  • The whole “engaging with your customers” revolution has begun, and I love that this is going to be more sought after by businesses. I’ve always been able to appreciate a company who actually shows interest in their customers and don’t just only see dollar signs. You can expect to see companies reaching out to consumers whether it is through social media, follow up phone calls and cards. When it comes down to it, it really does make a difference on whether your customer will remain loyal to your company or not. Often times consumers can become emotionally attached to a brand, and as we’ve mentioned before customers look for [other than the product and service quality] reliability and honesty when choosing a business to represent their needs.
  • Expect to also see an increase in mobile device use for advertising, email marketing, purchasing and many other web marketing tactics. We’ve already seen a glimpse into the evolution of the mobile phone with their apps for everything you can think of, but with accessibility to the World Wide Web and social media through your device, it’s only made it somewhat easier for companies to come up with new and innovative ways to market their target audiences on the go. This is not only smart but convenient.
  • Micro-blogging and blogging isn’t dead yet especially with sites like Facebook and Twitter who will continue to rule over every other social site, I’m sure. I think we can confirm now more than ever that social media isn’t going anywhere, so I’m expecting to see more social platforms develop and groundbreaking enhancements for how we use these social networks and how effective they can be from a business perspective. I do hope to see more companies [especially smaller ones] to join the social media world that already haven’t. These sources are not only outlets that will help company heads the opportunity to interact and engage with their customers but it’s also a creative outlet for businesses to win over consumers and promote their brand’s identity through their own management.
  • Search engines like Google, Yahoo and Bing will only continue to take over the web with new search improvements to make our search life more convenient and beneficial. In a constant battle to top each other and win over users, we can expect some changes that will probably merge with social media so that web users will eventually only need to go to one site to get their social fix and do some retail research all at the same time. Not to mention optimization of performance, conversion rates, and search engines with the integration of various online tools.
  • Prepare to also see a change in buying trends, consumers will research and shop online a whole lot more, especially during the holiday seasons. People are starting to realize that it’s no point in waking up at dawn just to be at a store to hopefully get the product you want. While it helps to physically be in front of that product or meet face to face with a consultant, new online approaches to these same factors have made it simpler and a lot more tempting to just sit in the comfort of your own home, on your own time and shop without long lines, traffic and to avoid stepping out in inclement weather conditions even. Just the click of a mouse will soon be able to handle everyone’s shopping desires. Imagine that!

While these are only a handful of trends, these are perhaps the heavy hitters and most important of the laundry list. It’s inevitable that there will be many digital marketing changes so it’s safe to say that we should expect more companies to jump on the bandwagon and reap the benefits of the endless opportunities the internet world has to offer for both the company and the consumer. I foresee a whole lot more convenience, creativity, and effort in the digital marketing realm. I don’t know about you, but I’m pretty excited to see what happens next!

postheadericon Social Media Wins During Election Season

While social media platforms like Facebook and Twitter don’t actually replace traditional voting methods and polling, you can’t deny how paramount its impact can be during election season. During the political race, Americans use methods of social media to “Like” a political candidate, create a fan page, and share or update information regarding the elections. Arguably this can be seen as the modern approach to the tradition of posting a sign out on their front yard in an effort to promote and support their preferred candidate.

Social media platforms are an imperative source for getting people to get out and vote, especially for our younger generation of voters. By interacting with their members, Facebook gets involved by asking if a user has voted and for those that haven’t or need to find a location to vote there’s a tool that can inform them on the closest voting poll in their area. FourSquare also offers an application for users to share with their community of members that they’ve voted and can receive a limited edition “I Voted” badge for it. Site users can also find their nearest poll in the location finder on the “I Voted” app page. I can expect to see more of these apps created throughout the social media world and naturally, enhancements to these features will follow, once again making social media a great asset to its users.

Social media is not only great for the voters, or soon –to-be voters, but also for the candidates too. Besides the fact that you can get a feel for  the most popular candidate through social media measurements and online polls , these platforms provide a more accessible voice to a candidate’s loyal voters and those they are trying to convince. Not to mention, sites like Facebook and Twitter allow you to micro-target, which means you can narrow your target audience search down to age, city and state of residence, race, etc. This can be very convenient for a political campaign when a candidate wants to target certain demographics they may be lacking support from.

A candidate can also do quick and convenient damage control through social sites after a slip-up or mishap they are afraid may make national news. Social platforms provide that outlet for politicians to try and clean up a mess and hopefully get their side of the story out there while connecting to their supporters and even those who may scrutinize. This is where they can show their true self, express themselves on a more personal level with the world, and conveniently maintain some kind of management over the public’s opinion.

Below are some Facebook stats that will give you an idea on the impact social media can have on a political campaign and even public perception.

Facebook Ratings: Election 2010

Ranking political candidates by their fan counts

Overall | Senate | House | Governors

Overall – Fans

1,458,165
Democratic Fans
51,632
Independent Fans
3,482,253
Republican Fans

Senate – Facebook Ratings

10
Democratic States
26
Republican States

House – Facebook Ratings (featured races)

64
Democratic Districts
127
Republican Districts

Governors – Facebook Ratings

13
Democratic States
23
Republican States

Top Candidates by Fan Count


Type State Candidate Fans Daily Growth
Senate AZ John McCain (R) 716,958 722(0.10%)
Governor AZ Jan Brewer (R) 345,425 554(0.16%)
Governor CA Meg Whitman (R) 207,818 1219(0.59%)
Governor TX Bill White (D) 153,391 369(0.24%)
House MN6 Michele Bachman (R) 139,603 709(0.51%)
Senate FL Marco Rubio (R) 134,822 2173(1.64%)
Senate SC Jim DeMint (R) 122,664 913(0.75%)
Senate NV Sharron Angle (R) 108,811 306(0.28%)
Governor CA Jerry Brown (D) 98,573 1248(1.28%)
Senate KY Rand Paul (R) 85,858 980(1.15%)

Source:  Facebook Ratings- Election 2010

postheadericon How’s Your Image?

Let’s face it, you’re probably not the only company out there selling the same product or service and it can get pretty confusing for consumers to know which brand to run with, which is why it’s important to make the decision for them by maintaining a positive social image. Naturally when consumers are searching for a product, they want to go to the best company for the best in quality. Consumers look at which brand is the best based on a number of things but above all they will want to go to a familiar name that they feel they can trust. So the question is: Does your brand have a positive online reputation?

You may want to know why it is so important to have a positive online presence in the first place or even an online presence at all. Well, the internet is where it’s at right now, for everything. More and more businesses are jumping on the internet marketing bandwagon which creates heavier competition. You want to make sure your company is what’s in and up to date on the newest marketing technologies for your benefit. When you stamp your brand in the online marketing world you can expect higher performance, generate an increase in sales leads and even establish higher rankings within the search engines. You want to be accessible to your target consumers in any way possible so that they don’t miss out. Realistically, while traditional marketing is still effective, internet marketing has taken the lead role considering its cost friendly, convenient for both companies and consumers to interact and it’s not as time consuming when it comes to reaching a mass group. All you have to do is click a button and you can send out emails, share corporate updates for your customers, and send out special offers without the hassle of printing and delivering.

The foundation or the premise of attaining a positive online social image would be having a quality website. You should look at your corporate website as a formal introduction where your visitors can learn as much as possible about what your company offers and you want to make sure they visit again, refer you, and/or transition from a visitor to a sales lead.  Content management, performance, and appearance are important factors when a user visits a site. You should make sure your site’s appearance is clean and not cluttered with too many graphics which can cause slow loading time. Watch your content to ensure there aren’t any grammatical errors. Make sure your site’s content is creative and informative at the same time. We know reading can be boring for some so it’s definitely a plus to engage your audience with content that they can relate to and that is entertaining.

The same concept goes with social media content. Is your company socially responsible? Social media sites like Facebook, MySpace, Twitter, Blogs, and others alike are great outlets to provide entertaining and effective information to mass groups and target audiences. Joining sites like this alone already gain you cool points considering social networking sites are all the rave and has formally introduced us to this new generation of marketing. vlogsPlatforms like these allow a company to be as accessible as necessary to inquiring patrons and provide a home for loyal customers to visit whenever they need your services again. Content management again is significant so it’s wise to provide creativity and influence with your words. Even with video blogs, or vlogs, it’s important to have an outgoing personality and the proper knowledge to get the message across to viewers. When you incorporate social media platforms onto your website like vlogs, Facebook and Twitter plugins as well as links to your company blog, visitors will feel like a kid in a candy store almost.

By participating in forums and discussions with your consumers this will leave a positive influence. When people know that they can interact with staff members, support, or even company heads they will put more trust into your brand considering they feel like they have a voice with your business and it’s valued. I mean after all when you’re a consumer you want to feel like you’re in the best hands with whatever company you choose, right? What better way to feel secure than knowing that you can always ask a question and get a response from a representative or post a review on a company’s site.

All in all you want consumers to come to your company before going to your competition for their needs and you want to build a trusting relationship with them so that they will come back again and share their positive experience with others. By maintaining a positive online presence you can expect a boost in your brand’s overall reputation while acquiring an increase in sales and business performance. Considering all of the benefits of online marketing, how can you not take advantage of the resources? You are in control of what you share so make sure it’s worthwhile, efficacious, and entertaining. Otherwise why do it if you won’t do it right? Another plus is that you can always hire an internet marketing company to handle it for you to make sure what you share virally will only guarantee a positive image.  So I guess the real question at this point is: Why not?